Total nightmare. It was over 22 weeks after I made first 50% payment before finally getting trailer, after being told it would take 8 to 10 weeks. They wouldn't return calls. No communication from them. Right from the start wiring to exhaust fan had a dead short. I had...Read more
WORST PLACE TO EVER GET A FOOD TRUCK! Do not waste your time or money! They will not give you accurate updates (they tell you they will). They won't return phone calls or emails for about a month, oh BUT the guy that actually is over building the truck sure will text...Read more
Positive Experience Review
I originally had a complaint about usa concessions, I am out of Arizona and I have since spoken with us at concessions and we have come to a resolution. USA concessions is working hard to resolve our issues.
I am out of Arizona and am having the same issues with zach....he never takes my call or calls back...I gave his company 10,350 dollars to start my food trailer. this was back in June of 2014, it is now April of 2015 and I have yet to be refunded my initial investment...Read more
This seems to be the same situation we are in. Paid the 50%, plus the 25%, plus $2700 to add a smoker, and $850 to ad stereo and tv hookups. We have continually received the run around from them, we started this process back in November 2014. Contacted Lark United who...Read more
Business called USA Concessions seemed to be great at first. Put our deposit down on our trailer after being told our trailer would be ready in 4-5 weeks. It has been over 8 weeks now and have the hardest time getting in touch with Zach to find out what is going on...Read more
- Very friendly
I didn't like
- Told one thing and did another
- Never called back
- Unclear when trailer will be ready
Do you have something to say about USA Concessions? What happened? What can we help you with?